{"product_id":"dr-pen-a11-microneedling-device","title":"Dr. Pen A11 Microneedling Device","description":"\u003cstyle\u003e\n.eib-a11{--ink:#243c33;--muted:#52675c;--line:#dbe4dc;--soft:#f4f7f2;--sage:#e8efe6;max-width:1120px;margin:0 auto;color:var(--ink);font:16px\/1.7 Arial,sans-serif;overflow-wrap:break-word}.eib-a11 *{box-sizing:border-box}.eib-a11 h2,.eib-a11 h3,.eib-a11 h4{color:var(--ink);line-height:1.22;letter-spacing:-.025em}.eib-a11 h2{font-size:42px;margin:0 0 22px}.eib-a11 h3{font-size:29px;margin:0 0 18px}.eib-a11 h4{font-size:19px;margin:0 0 10px}.eib-a11 p{margin:0 0 16px}.eib-a11 img{display:block;width:100%;height:auto}.eib-a11 .row{display:grid;grid-template-columns:1fr 1fr;gap:44px;align-items:center;padding:48px 32px;border-bottom:1px solid var(--line)}.eib-a11 .row\u003ediv{min-width:0}.eib-a11 .hero{background:var(--soft)}.eib-a11 .eyebrow{font-size:12px;font-weight:bold;letter-spacing:.16em;text-transform:uppercase;margin-bottom:16px;color:#48634f}.eib-a11 .block{padding:44px 32px;border-bottom:1px solid var(--line);scroll-margin-top:25px}.eib-a11 .note{font-size:14px;color:var(--muted)}.eib-a11 .lead{font-size:18px}.eib-a11 .grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px;margin:24px 0}.eib-a11 .card{padding:23px;background:var(--soft);border:1px solid var(--line)}.eib-a11 .card p:last-child{margin-bottom:0}.eib-a11 .card strong{font-size:20px;display:block;margin-bottom:8px}.eib-a11 a{color:#285940;text-decoration:underline;text-underline-offset:3px}.eib-a11 .nav{display:flex;flex-wrap:wrap;gap:8px;margin:22px 0}.eib-a11 .nav a{padding:9px 13px;border:1px solid #cbd8cd;text-decoration:none;font-size:14px;border-radius:3px}.eib-a11 .button{display:inline-block;padding:12px 20px;margin:8px 0 15px;background:#2d503d;color:white;text-decoration:none;border-radius:3px}.eib-a11 .auth{background:var(--sage)}.eib-a11 ul,.eib-a11 ol{padding-left:22px}.eib-a11 li{margin:7px 0}.eib-a11 .choice-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin:24px 0}.eib-a11 .choice{padding:22px;border:1px solid var(--line)}.eib-a11 .choice h4{font-size:24px}.eib-a11 .choice .use{font-weight:bold}.eib-a11 .choice p{font-size:15px;margin-bottom:12px}.eib-a11 .choice a{font-size:13px}.eib-a11 .choice:last-child{background:var(--soft)}.eib-a11 .callout{border-left:3px solid #809b7b;padding:5px 0 5px 19px;margin:22px 0}.eib-a11 .facts{margin:20px 0;display:grid;grid-template-columns:1fr 1fr;gap:0 30px}.eib-a11 .facts div{border-bottom:1px solid var(--line);padding:13px 0}.eib-a11 .facts dt{font-weight:bold}.eib-a11 .facts dd{margin:3px 0 0;color:var(--muted)}.eib-a11 .faq-group{margin-top:30px;scroll-margin-top:26px}.eib-a11 .faq-group h4{font-size:22px;margin-bottom:14px}.eib-a11 details{border-top:1px solid var(--line);padding:16px 0}.eib-a11 summary{cursor:pointer;font-weight:bold;line-height:1.55;min-height:28px}.eib-a11 details p{margin:12px 0 0}.eib-a11 a:focus-visible,.eib-a11 summary:focus-visible{outline:3px solid #8b713f;outline-offset:4px}.eib-a11 .doc{font-size:14px}.eib-a11 .kit{background:var(--soft)}\n@media(max-width:640px){.eib-a11 h2{font-size:32px}.eib-a11 h3{font-size:26px}.eib-a11 .row{grid-template-columns:1fr;gap:24px;padding:30px 20px}.eib-a11 .block{padding:32px 20px}.eib-a11 .grid,.eib-a11 .choice-grid,.eib-a11 .facts{grid-template-columns:1fr}.eib-a11 .grid{gap:12px}.eib-a11 .hero .visual{order:-1}.eib-a11 .hero .visual img{max-width:420px;margin:auto}.eib-a11 .button{display:block;text-align:center}.eib-a11 .nav a{padding:10px 12px}.eib-a11 .choice{padding:20px}}\n\u003c\/style\u003e\n\u003cdiv class=\"eib-a11\"\u003e\n\u003csection class=\"row hero\"\u003e\u003cdiv\u003e\n\u003cp class=\"eyebrow\"\u003eDr. Pen A11 · elleinbeauty\u003c\/p\u003e\n\u003ch2\u003eSkin texture care,\u003cbr\u003ewith clear control.\u003c\/h2\u003e\n\u003cp class=\"lead\"\u003eA large touchscreen, adjustable settings and a place to pause between steps. The A11 brings practical control to a professionally planned microneedling session.\u003c\/p\u003e\n\u003cp\u003eFor those exploring care for uneven texture, fine lines or healed acne-scar appearance, choosing the right procedure matters as much as choosing the pen.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eStandard original kit + 10 additional cartridges in your chosen type.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"note\"\u003eGenuine Dr. Pen device · Official website verification · Serum not included · For trained professional use\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"visual\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0741\/5998\/0646\/files\/A11-1.png?v=1791969741\" alt=\"Blue and white Dr. Pen A11 resting on its inductive base beside the original product box\" width=\"1200\" height=\"1200\" loading=\"lazy\"\u003e\u003c\/div\u003e\u003c\/section\u003e\n\u003cnav class=\"nav\" aria-label=\"A11 product guide\"\u003e\u003ca href=\"#a11-goals\"\u003eUses\u003c\/a\u003e\u003ca href=\"#a11-controls\"\u003eControls\u003c\/a\u003e\u003ca href=\"#a11-cartridges\"\u003eChoose cartridges\u003c\/a\u003e\u003ca href=\"#a11-kit\"\u003eYour kit\u003c\/a\u003e\u003ca href=\"#a11-auth\"\u003eVerify\u003c\/a\u003e\u003ca href=\"#a11-faq\"\u003eFAQs\u003c\/a\u003e\u003c\/nav\u003e\n\u003csection class=\"block\" id=\"a11-goals\"\u003e\u003cp class=\"eyebrow\"\u003eStart with your skin goal\u003c\/p\u003e\n\u003ch3\u003eTexture, tone and scars need different plans.\u003c\/h3\u003e\n\u003cp\u003eProfessional microneedling creates controlled punctures in the skin to stimulate its repair response. Common goals include improving the appearance of fine lines, uneven texture, visible pores, healed scars and stretch marks.\u003c\/p\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"card\"\u003e\n\u003ch4\u003eFine lines \u0026amp; uneven texture\u003c\/h4\u003e\n\u003cp\u003eConsider a professional consultation about smoother-looking skin and a more even surface. Depth, area and technique need to be planned together.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"card\"\u003e\n\u003ch4\u003eHealed, indented acne scars\u003c\/h4\u003e\n\u003cp\u003eThese are changes in skin contour. They need assessment of scar type; a particular pin count cannot guarantee scar correction.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"card\"\u003e\n\u003ch4\u003eFlat marks \u0026amp; uneven tone\u003c\/h4\u003e\n\u003cp\u003eFlat post-acne colour marks differ from indented scars. Identify the cause before deciding whether microneedling is suitable.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cp class=\"note\"\u003eDo not use over active acne, open wounds, infected or irritated skin. These are general uses of professional microneedling, not A11-specific clinical results. Read the \u003ca href=\"https:\/\/www.aad.org\/public\/cosmetic\/scars-stretch-marks\/microneedling-fade-scars\" target=\"_blank\" rel=\"noopener\"\u003eAmerican Academy of Dermatology overview\u003c\/a\u003e.\u003c\/p\u003e\u003c\/section\u003e\n\u003csection class=\"row\" id=\"a11-controls\"\u003e\u003cdiv\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0741\/5998\/0646\/files\/A11-3.png?v=1791969741\" alt=\"A11 product illustration showing automatic pause on the inductive base and restart when lifted\" width=\"1200\" height=\"1200\" loading=\"lazy\"\u003e\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp class=\"eyebrow\"\u003eDesigned around the session\u003c\/p\u003e\n\u003ch3\u003eSet it down to pause.\u003cbr\u003eLift with care to resume.\u003c\/h3\u003e\n\u003cp\u003eIn its running state, A11 automatically pauses when returned to the inductive base and can restart when lifted. The stand gives the handpiece a defined resting place between steps.\u003c\/p\u003e\n\u003cdiv class=\"callout\"\u003e\u003cp\u003e\u003cstrong\u003eThe base is a pause aid.\u003c\/strong\u003e Keep the cartridge clear of skin when lifting the pen, and switch the device off at the end of a session.\u003c\/p\u003e\u003c\/div\u003e\n\u003cp class=\"note\"\u003eThe manual directs charging through the pen’s power interface. The inductive base is not presented here as a wireless charger.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003csection class=\"block\"\u003e\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"card\"\u003e\n\u003cstrong\u003eVisible controls\u003c\/strong\u003e\u003cp\u003eThe illuminated touchscreen displays the selected speed and puts labelled controls within view.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"card\"\u003e\n\u003cstrong\u003eSeparate adjustments\u003c\/strong\u003e\u003cp\u003eChoose from six speed levels. Turn the depth dial near the cartridge to adjust the marked needle length.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"card\"\u003e\n\u003cstrong\u003eSecure cartridge fit\u003c\/strong\u003e\u003cp\u003eThe three-slot cartridge connector and backflow-protection membrane support the A11 cartridge system. Use compatible, single-use cartridges.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cp class=\"note\"\u003eA11 uses a rechargeable battery for cordless operation. Its screen is a control display; this model does not have a verified serum-dispensing or LED skin-light therapy function.\u003c\/p\u003e\u003c\/section\u003e\n\u003csection class=\"block\" id=\"a11-cartridges\"\u003e\u003cp class=\"eyebrow\"\u003eChoose your extra cartridge pack\u003c\/p\u003e\n\u003ch3\u003eSeven options. Start with the area and goal.\u003c\/h3\u003e\n\u003cp\u003eThe options below refer to the \u003cstrong\u003e10 additional cartridges\u003c\/strong\u003e supplied with your A11. Each pack contains one selected type. Numbered cartridges are microneedling options; Nano tips are positioned for surface skincare.\u003c\/p\u003e\n\u003cdiv class=\"choice-grid\"\u003e\n\u003carticle class=\"choice\"\u003e\u003ch4\u003e12-pin\u003c\/h4\u003e\n\u003cp class=\"use\"\u003eTargeted facial areas\u003c\/p\u003e\n\u003cp\u003eAn option to compare for focused work on localised, healed acne-scar texture or lines. Consider it when the plan centres on specific facial areas, rather than choosing a cartridge only by its pin count.\u003c\/p\u003e\n\u003c\/article\u003e\u003carticle class=\"choice\"\u003e\u003ch4\u003e18-pin\u003c\/h4\u003e\n\u003cp class=\"use\"\u003eFull-face texture and fine lines\u003c\/p\u003e\n\u003cp\u003eA useful first comparison for a broader facial plan covering uneven texture, fine lines, pore appearance or mild healed scarring. Consider this full-face option when several of these goals overlap.\u003c\/p\u003e\n\u003c\/article\u003e\u003carticle class=\"choice\"\u003e\u003ch4\u003e24-pin\u003c\/h4\u003e\n\u003cp class=\"use\"\u003eNeck, décolletage and body-area planning\u003c\/p\u003e\n\u003cp\u003eCompare when the planned area extends beyond a small facial zone, such as the neck, décolletage or thighs. It offers another cartridge layout for these areas, which still need their own settings and suitability assessment.\u003c\/p\u003e\n\u003c\/article\u003e\u003carticle class=\"choice\"\u003e\u003ch4\u003e36-pin\u003c\/h4\u003e\n\u003cp class=\"use\"\u003eLarger-area texture care\u003c\/p\u003e\n\u003cp\u003eAnother option to compare for neck, décolletage or body-area work. Its selection scenarios overlap with 24-pin, so discuss which layout suits the planned technique rather than treating it as an intensity upgrade.\u003c\/p\u003e\n\u003c\/article\u003e\u003carticle class=\"choice\"\u003e\u003ch4\u003e42-pin\u003c\/h4\u003e\n\u003cp class=\"use\"\u003eHealed acne-scar texture\u003c\/p\u003e\n\u003cp\u003eAnother numbered microneedling option to compare when healed acne-scar texture is the concern. Choose within an individual plan; its higher pin count alone does not establish better results or greater depth.\u003c\/p\u003e\n\u003c\/article\u003e\u003carticle class=\"choice\"\u003e\u003ch4\u003eNano Round\u003c\/h4\u003e\n\u003cp class=\"use\"\u003eSurface skincare and glow\u003c\/p\u003e\n\u003cp\u003eCompare for a surface-focused skincare session aimed at a smoother, fresher-looking finish. It belongs to the Nano category, rather than a treatment plan for indented scars.\u003c\/p\u003e\n\u003c\/article\u003e\u003carticle class=\"choice\"\u003e\u003ch4\u003eNano Square\u003c\/h4\u003e\n\u003cp class=\"use\"\u003eSurface skincare in a square-tip format\u003c\/p\u003e\n\u003cp\u003eAn alternative Nano shape for a surface-focused skincare routine. Its goals overlap with Nano Round; the shape alone does not establish a different scar, pigmentation or anti-ageing result.\u003c\/p\u003e\n\u003c\/article\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"callout\"\u003e\u003cp\u003e\u003cstrong\u003eQuick comparison:\u003c\/strong\u003e focused facial work → compare 12-pin; a broader facial plan → compare 18-pin; neck or body-area planning → compare 24-pin and 36-pin; surface skincare → compare the two Nano formats. The 42-pin option also has a healed-scar positioning.\u003c\/p\u003e\u003c\/div\u003e\n\u003cp class=\"note\"\u003eThese references describe cartridge product positioning, not independent proof of results. Uses overlap. Pin count alone does not establish depth, comfort or effectiveness. Professional settings and suitability still need to be decided individually. Scalp-related goals require a separate assessment and do not imply guaranteed hair growth.\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/eibglobal.myshopify.com\/products\/replacement-cartridge-pack-for-dr-pen-a11-m8s-a9-a8s\"\u003eShop A11-compatible replacement cartridges →\u003c\/a\u003e\u003c\/p\u003e\u003c\/section\u003e\n\u003csection class=\"block kit\" id=\"a11-kit\"\u003e\u003cp class=\"eyebrow\"\u003eWhat arrives\u003c\/p\u003e\n\u003ch3\u003eYour original A11 kit, with extra cartridges.\u003c\/h3\u003e\n\u003cdiv class=\"choice-grid\"\u003e\n\u003cdiv class=\"choice\"\u003e\n\u003ch4\u003eStandard original machine kit\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eDr. Pen A11 handpiece\u003c\/li\u003e\n\u003cli\u003eInductive pause\/rest base\u003c\/li\u003e\n\u003cli\u003eCharging cable and selected regional adapter\u003c\/li\u003e\n\u003cli\u003eUser manual and original packaging\u003c\/li\u003e\n\u003cli\u003eStandard original-box cartridges\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"choice\"\u003e\n\u003ch4\u003eAdded by elleinbeauty\u003c\/h4\u003e\n\u003cp\u003e\u003cstrong\u003e10 additional cartridges of your chosen type.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eChoose 12-pin, 18-pin, 24-pin, 36-pin, 42-pin, Nano Square or Nano Round. The additional pack is one selected type, not a mixed assortment.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eSerum is not included.\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cp class=\"note\"\u003eSelect your plug type and additional cartridge option before adding to cart. Available plug options are US, EU, UK, AU and KR.\u003c\/p\u003e\u003c\/section\u003e\n\n\u003csection class=\"block\"\u003e\u003cp class=\"eyebrow\"\u003eBefore your session\u003c\/p\u003e\n\u003ch3\u003ePrepare, fit and check.\u003c\/h3\u003e\n\u003cdiv class=\"grid\"\u003e\n\u003cdiv class=\"card\"\u003e\n\u003ch4\u003e01 · Prepare\u003c\/h4\u003e\n\u003cp\u003eReview the manual and professional plan. Charge the pen, disconnect charging power and prepare a clean work area and suitable supplies.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"card\"\u003e\n\u003ch4\u003e02 · Fit\u003c\/h4\u003e\n\u003cp\u003eKeep the pen off. Check a fresh cartridge’s sealed packaging, align its notch with the device mark and turn to lock as shown in the manual.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"card\"\u003e\n\u003ch4\u003e03 · Check\u003c\/h4\u003e\n\u003cp\u003eConfirm the cartridge, speed and depth before treatment. Keep the tip clear when lifting from the base. Use a new cartridge for every session.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cp class=\"note\"\u003eThis is a setup overview. It does not prescribe treatment depth, frequency or aftercare. Follow the supplied A11 instructions and your trained practitioner’s protocol.\u003c\/p\u003e\u003c\/section\u003e\n\u003csection class=\"block\"\u003e\u003cp class=\"eyebrow\"\u003eA11 at a glance\u003c\/p\u003e\n\u003ch3\u003eThe specifications behind the controls.\u003c\/h3\u003e\n\u003cdl class=\"facts\"\u003e\n\u003cdiv\u003e\n\u003cdt\u003eModel\u003c\/dt\u003e\n\u003cdd\u003eDr. Pen A11\u003c\/dd\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdt\u003eControl interface\u003c\/dt\u003e\n\u003cdd\u003eLarge illuminated touchscreen\u003c\/dd\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdt\u003eSpeed\u003c\/dt\u003e\n\u003cdd\u003e6 adjustable levels\u003c\/dd\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdt\u003eMarked needle-adjustment range\u003c\/dt\u003e\n\u003cdd\u003e0–2.5 mm; not a treatment recommendation\u003c\/dd\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdt\u003ePower\u003c\/dt\u003e\n\u003cdd\u003eRechargeable built-in 700 mAh battery\u003c\/dd\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdt\u003eCharging connection\u003c\/dt\u003e\n\u003cdd\u003eUSB Type-C at the pen\u003c\/dd\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdt\u003eBase function\u003c\/dt\u003e\n\u003cdd\u003eAutomatic pause\/rest and lift-to-resume behaviour\u003c\/dd\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdt\u003eCartridges\u003c\/dt\u003e\n\u003cdd\u003eA11-compatible three-slot system; 7 available types\u003c\/dd\u003e\n\u003c\/div\u003e\n\u003c\/dl\u003e\n\u003cp class=\"note\"\u003eUse cartridges explicitly listed for A11. The elleinbeauty replacement pack also lists M8s, A9 and A8S; a shared brand name alone does not establish compatibility with other pens.\u003c\/p\u003e\u003c\/section\u003e\n\u003csection class=\"block\"\u003e\u003cp class=\"eyebrow\"\u003eProduct documentation\u003c\/p\u003e\n\u003ch3\u003eDocuments that specifically list A11.\u003c\/h3\u003e\n\u003cp class=\"doc\"\u003eThe documents on file include A11 in their model lists: EMC conformity documents \u003cstrong\u003eHUT20221205-E\u003c\/strong\u003e and \u003cstrong\u003ePTC25062613901E-EM01\u003c\/strong\u003e, LVD document \u003cstrong\u003eHUT20221205-L\u003c\/strong\u003e, and FCC Part 15 Subpart B verification \u003cstrong\u003eCTEE22040059\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp class=\"note\"\u003eThese concern electrical safety or electromagnetic compatibility. We have not independently authenticated the documents with their issuers. They do not establish treatment effectiveness or guarantee risk-free use.\u003c\/p\u003e\u003c\/section\u003e\n\u003csection class=\"block auth\" id=\"a11-auth\"\u003e\u003cp class=\"eyebrow\"\u003eGenuine Dr. Pen\u003c\/p\u003e\n\u003ch3\u003eCheck your device on the official website.\u003c\/h3\u003e\n\u003cp\u003eYour A11 device can be checked through Dr. Pen’s security-code verification system.\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eFind the security label on the machine’s packaging and scratch the designated area.\u003c\/li\u003e\n\u003cli\u003eGo directly to \u003cstrong\u003edrpen.com\/verify\u003c\/strong\u003e and enter the revealed code.\u003c\/li\u003e\n\u003cli\u003eRead the result and keep your packaging and order details.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ca class=\"button\" href=\"https:\/\/drpen.com\/verify\" target=\"_blank\" rel=\"noopener\"\u003eVerify at Dr. Pen\u003c\/a\u003e\u003cp class=\"note\"\u003eIf the result is unexpected, contact elleinbeauty before use. Replacement cartridges are not promised a separate website-verification code. Check the \u003ca href=\"https:\/\/drpen.com\/verify\" target=\"_blank\" rel=\"noopener\"\u003eofficial verification instructions\u003c\/a\u003e for repeat-check rules.\u003c\/p\u003e\u003c\/section\u003e\n\u003csection class=\"block\" id=\"a11-faq\"\u003e\u003cp class=\"eyebrow\"\u003eQuestions before you choose\u003c\/p\u003e\n\u003ch3\u003eA closer look at A11.\u003c\/h3\u003e\n\u003cnav class=\"nav\" aria-label=\"A11 FAQ categories\"\u003e\u003ca href=\"#a11-faq-0\"\u003eAuthenticity\u003c\/a\u003e\u003ca href=\"#a11-faq-1\"\u003eYour kit\u003c\/a\u003e\u003ca href=\"#a11-faq-2\"\u003eUses \u0026amp; cartridge choice\u003c\/a\u003e\u003ca href=\"#a11-faq-3\"\u003eControls \u0026amp; power\u003c\/a\u003e\u003ca href=\"#a11-faq-4\"\u003ePreparation \u0026amp; hygiene\u003c\/a\u003e\u003ca href=\"#a11-faq-5\"\u003eSuitability \u0026amp; expectations\u003c\/a\u003e\u003ca href=\"#a11-faq-6\"\u003eOrders \u0026amp; support\u003c\/a\u003e\u003c\/nav\u003e\u003cdiv class=\"faq-group\" id=\"a11-faq-0\"\u003e\n\u003ch4\u003eAuthenticity\u003c\/h4\u003e\n\u003cdetails\u003e\u003csummary\u003eIs this a genuine Dr. Pen A11?\u003c\/summary\u003e\u003cp\u003eYes. elleinbeauty supplies genuine Dr. Pen A11 devices. Check the security label on your device packaging through \u003ca href=\"https:\/\/drpen.com\/verify\" target=\"_blank\" rel=\"noopener\"\u003eDr. Pen’s official verification page\u003c\/a\u003e before use.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eHow do I check the security code?\u003c\/summary\u003e\u003cp\u003eLocate the packaging security label, scratch the designated coating and enter the revealed code at drpen.com\/verify. If you use a supported QR code, check that the destination is the official drpen.com website. Keep the code private.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eWhy might a repeat check fail?\u003c\/summary\u003e\u003cp\u003eDr. Pen currently permits up to three valid verifications per code, with 24 hours between successful checks. A repeat attempt can be affected by these limits. Read the result and the \u003ca href=\"https:\/\/drpen.com\/verify\" target=\"_blank\" rel=\"noopener\"\u003ecurrent verification rules\u003c\/a\u003e before trying again.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eWhat if the code is invalid, missing or already checked?\u003c\/summary\u003e\u003cp\u003eCheck for typing errors and confirm the website address. Keep the box, label, proof of purchase and a screenshot of the result, then contact elleinbeauty before use. A previous check needs investigation; do not judge authenticity from packaging alone.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eDo the additional cartridges have separate verification codes?\u003c\/summary\u003e\u003cp\u003eWe do not promise an individual website verification code on replacement cartridges. The machine’s packaging is the verification point for this kit. A cartridge without its own code is not, by itself, evidence that it is counterfeit.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-group\" id=\"a11-faq-1\"\u003e\n\u003ch4\u003eYour kit\u003c\/h4\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat will I receive?\u003c\/summary\u003e\u003cp\u003eThe standard original A11 machine kit, including the pen, inductive base, cable, adapter, manual and original-box cartridges, plus 10 additional cartridges of your selected type. Serum is not included.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eAre the additional 10 cartridges mixed?\u003c\/summary\u003e\u003cp\u003eNo. All 10 additional cartridges are the single type selected in your order: 12-pin, 18-pin, 24-pin, 36-pin, 42-pin, Nano Square or Nano Round. They are supplied in addition to the standard original kit.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eWhich plug should I select?\u003c\/summary\u003e\u003cp\u003eChoose the plug that matches your destination’s socket: US, EU, UK, AU or KR. Check the supplied adapter label before connecting power, and do not force a plug into an incompatible socket.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eDoes the kit include serum or aftercare products?\u003c\/summary\u003e\u003cp\u003eNo. Arrange suitable preparation, procedure and aftercare supplies separately. A regular cosmetic serum is not automatically suitable for use on skin undergoing microneedling.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eWhere can I buy replacement cartridges?\u003c\/summary\u003e\u003cp\u003eUse the \u003ca href=\"https:\/\/eibglobal.myshopify.com\/products\/replacement-cartridge-pack-for-dr-pen-a11-m8s-a9-a8s\"\u003eA11-compatible replacement cartridge pack\u003c\/a\u003e. Confirm that the packaging specifically lists A11 compatibility and check the selected pin option and pack quantity.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-group\" id=\"a11-faq-2\"\u003e\n\u003ch4\u003eUses \u0026amp; cartridge choice\u003c\/h4\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat skin concerns is microneedling commonly considered for?\u003c\/summary\u003e\u003cp\u003eProfessional microneedling is used for the appearance of healed acne scars, fine lines, uneven texture, visible pores, uneven tone and stretch marks. These are general procedure uses, not a promise that A11 will deliver a particular result.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eCan I use it on active acne?\u003c\/summary\u003e\u003cp\u003eDo not needle inflamed pimples, pustules, broken skin or infected areas. Let active acne be assessed and controlled before considering a separate plan for healed acne scars.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eAre flat acne marks the same as indented scars?\u003c\/summary\u003e\u003cp\u003eNo. Flat red or brown marks mainly involve colour, while indented scars involve a change in surface contour. They need different assessments; do not select a cartridge solely because both followed acne.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eWhich option should I compare for facial care?\u003c\/summary\u003e\u003cp\u003eStart by comparing 12-pin for focused facial work and 18-pin for a full-face plan addressing texture or fine lines. This is product-selection guidance, not a prescribed depth or treatment. See the \u003ca href=\"#a11-cartridges\"\u003ecomplete cartridge guide\u003c\/a\u003e for all seven choices.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eHow do 24-pin, 36-pin and 42-pin differ in practical selection?\u003c\/summary\u003e\u003cp\u003eThe A11 listings place 24-pin and 36-pin in overlapping larger-area scenarios, including neck, décolletage and body-area planning. The 42-pin listing also mentions acne-scar concerns. There is no universal ranking by pin count; match the option to the planned area and technique.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eShould I choose Nano Round or Nano Square?\u003c\/summary\u003e\u003cp\u003eBoth are surface-skincare options for a smoother, glowing appearance. Choose the tip format appropriate to the planned surface routine. Neither replaces a microneedling plan for indented scars, and one shape is not established as more effective than the other.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eDoes a higher pin count mean deeper or better treatment?\u003c\/summary\u003e\u003cp\u003eNo. Pin count identifies the cartridge layout. The depth dial is a separate control, and outcomes also depend on technique, skin condition and the treatment plan.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eCan it be used for scalp or hair concerns?\u003c\/summary\u003e\u003cp\u003eSome A11 cartridge guidance includes scalp-area use. Hair loss needs its cause assessed before any procedure; this device or a particular cartridge is not a guaranteed hair-growth treatment.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-group\" id=\"a11-faq-3\"\u003e\n\u003ch4\u003eControls \u0026amp; power\u003c\/h4\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat does the touchscreen control?\u003c\/summary\u003e\u003cp\u003eThe large illuminated interface provides visible speed information and labelled controls for speed and power\/start-pause operation. The A11 has six speed levels. Needle length is adjusted separately with the dial near the cartridge.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eHow does the inductive base work?\u003c\/summary\u003e\u003cp\u003eWhen an operating A11 is placed on its inductive base, it pauses automatically. Lifting it from the base can restart it. Keep the cartridge clear of skin when lifting, and switch the device off when a session is finished.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eIs the base a wireless charger?\u003c\/summary\u003e\u003cp\u003eThe A11 manual describes it as an inductive pause\/rest base and directs charging through the pen’s power interface. Charge with the supplied cable and adapter as instructed; do not assume resting the pen on the base charges it.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eCan I use the A11 wirelessly?\u003c\/summary\u003e\u003cp\u003eYes. It has a rechargeable built-in battery for cordless operation. Charge before the session and disconnect from charging power before use.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eCan I use it while charging?\u003c\/summary\u003e\u003cp\u003eUse the pen disconnected from charging power. Listings differ on wired operation; follow the supplied A11 instructions rather than assuming it supports treatment while connected.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eWhat depth and speed should I use?\u003c\/summary\u003e\u003cp\u003eThe device provides six speeds and a marked needle-adjustment range of 0–2.5 mm. These are hardware capabilities, not a recommended treatment setting. A trained practitioner should select settings for the area, cartridge and individual skin.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eDoes it have serum infusion or light therapy?\u003c\/summary\u003e\u003cp\u003eA11 is a microneedling pen with a control display. It has no verified built-in serum reservoir, automatic dispensing, LED skin-light treatment, RF or EMS function. The illuminated screen is for controls.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eWhat should I do if it stops or behaves unusually?\u003c\/summary\u003e\u003cp\u003ePause and keep the cartridge away from skin. Check whether the pen is resting on its base and whether it needs charging. If it still runs irregularly, becomes unusually hot or will not operate normally, switch it off and contact elleinbeauty. Do not open or repair the pen yourself.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-group\" id=\"a11-faq-4\"\u003e\n\u003ch4\u003ePreparation \u0026amp; hygiene\u003c\/h4\u003e\n\u003cdetails\u003e\u003csummary\u003eIs the A11 intended for a first-time home user?\u003c\/summary\u003e\u003cp\u003eThe current Dr. Pen A11 brand page specifies trained professional use. Easy-to-read controls do not replace training or a suitability assessment. Arrange professional guidance before purchasing for a procedure.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eWhat should I check before fitting a cartridge?\u003c\/summary\u003e\u003cp\u003eRead the supplied manual, inspect the pen and adapter, and prepare a clean workspace. Check the cartridge type, expiry information, packaging seal and condition. Do not use a damaged, expired, previously opened or contaminated cartridge.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eHow is the cartridge attached?\u003c\/summary\u003e\u003cp\u003eWith the pen switched off, align the cartridge notch and device mark, insert gently and turn to lock as shown in the A11 manual. Check that it is secure before starting. Do not force an incompatible cartridge into the connector.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eCan I reuse or share a cartridge?\u003c\/summary\u003e\u003cp\u003eNo. Use a new single-use cartridge for every session, including for the same person. Do not share it or try to make a used cartridge reusable by soaking it in alcohol.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eDo I need to soak a sealed cartridge in alcohol?\u003c\/summary\u003e\u003cp\u003eDo not treat alcohol soaking as a way to sterilise or restore a cartridge. Published preparation advice differs; follow the instructions supplied with your sealed cartridge and your practitioner’s infection-control protocol. Ask for clarification before use if they conflict.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eHow should the pen and used cartridges be handled afterwards?\u003c\/summary\u003e\u003cp\u003eSwitch off and disconnect power. Remove the used cartridge and dispose of it safely under local sharps requirements. Wipe the pen exterior as instructed, keep liquid out of the connector and store the device dry. Do not immerse the pen.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-group\" id=\"a11-faq-5\"\u003e\n\u003ch4\u003eSuitability \u0026amp; expectations\u003c\/h4\u003e\n\u003cdetails\u003e\u003csummary\u003eWho should seek advice before considering microneedling?\u003c\/summary\u003e\u003cp\u003eDiscuss your skin and medical history, medications and any tendency to form raised scars with a qualified healthcare professional. Active skin disease, infection, impaired healing or bleeding concerns may change whether a procedure is appropriate.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eIs microneedling painless or free of downtime?\u003c\/summary\u003e\u003cp\u003eNo. Discomfort, redness, swelling or flaking can occur. Infection, pigment change and scarring are possible, especially with unsuitable use. Recovery depends on the procedure and individual skin.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eHow often should sessions be scheduled?\u003c\/summary\u003e\u003cp\u003eThere is no single schedule for every area, cartridge or skin concern. Let the practitioner plan the interval and aftercare; do not repeat a session on skin that has not recovered.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eHow quickly will I see a change?\u003c\/summary\u003e\u003cp\u003eImprovement can be gradual and may need a course of treatment. Neither immediate redness nor a deeper setting proves better results. No specific timeline or percentage improvement is guaranteed.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eCan I use my usual skincare and makeup straight afterwards?\u003c\/summary\u003e\u003cp\u003eFollow the aftercare plan for the actual procedure. Ask when to resume makeup, exfoliating acids, retinoids and other active products. Protect recovering skin from sun exposure; seek medical care for severe, persistent or worsening reactions.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-group\" id=\"a11-faq-6\"\u003e\n\u003ch4\u003eOrders \u0026amp; support\u003c\/h4\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat if my kit is incomplete or the device has a fault?\u003c\/summary\u003e\u003cp\u003eContact \u003ca href=\"https:\/\/eibglobal.myshopify.com\/pages\/contact\"\u003eelleinbeauty support\u003c\/a\u003e with your order number, the selected pack and plug, and clear photos or a short fault video. Keep the packaging while the issue is reviewed. Do not post your full security code publicly.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eWhere can I check delivery and returns?\u003c\/summary\u003e\u003cp\u003ePlease read elleinbeauty’s current \u003ca href=\"https:\/\/eibglobal.myshopify.com\/policies\/shipping-policy\"\u003eshipping policy\u003c\/a\u003e and \u003ca href=\"https:\/\/eibglobal.myshopify.com\/policies\/refund-policy\"\u003erefund policy\u003c\/a\u003e. Contact support before returning an item or opening sterile consumables if you are unsure about eligibility.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003csection class=\"block\"\u003e\u003ch3\u003eMake the plan before the procedure.\u003c\/h3\u003e\n\u003cp\u003eDr. Pen’s current A11 information specifies trained professional use. Microneedling punctures the skin and needs suitable training, hygiene and aftercare. Ask a qualified healthcare professional whether it is right for your skin and goals.\u003c\/p\u003e\n\u003cp class=\"note\"\u003eFor general procedure preparation and recovery, see \u003ca href=\"https:\/\/my.clevelandclinic.org\/health\/treatments\/23113-microneedling\" target=\"_blank\" rel=\"noopener\"\u003eCleveland Clinic’s microneedling overview\u003c\/a\u003e. Device and cartridge instructions take priority over general product-selection guidance.\u003c\/p\u003e\u003c\/section\u003e\n\u003c\/div\u003e\r\n","brand":"Elleinbeauty","offers":[{"title":"UK Plug \/ A11+10pcs 12pin","offer_id":67703706320998,"sku":null,"price":272.95,"currency_code":"EUR","in_stock":true},{"title":"UK Plug \/ A11+10pcs 18pin","offer_id":67703706353766,"sku":null,"price":272.95,"currency_code":"EUR","in_stock":true},{"title":"UK Plug \/ A11+10pcs 24pin","offer_id":67703706386534,"sku":null,"price":272.95,"currency_code":"EUR","in_stock":true},{"title":"UK Plug \/ A11+10pcs 36pin","offer_id":67703706419302,"sku":null,"price":272.95,"currency_code":"EUR","in_stock":true},{"title":"UK Plug \/ A11+10pcs 42pin","offer_id":67703706452070,"sku":null,"price":272.95,"currency_code":"EUR","in_stock":true},{"title":"UK Plug \/ A11+10pcs Nano Square","offer_id":67703706484838,"sku":null,"price":272.95,"currency_code":"EUR","in_stock":true},{"title":"UK Plug \/ A11+10pcs Nano Round","offer_id":67703706517606,"sku":null,"price":272.95,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/5998\/0646\/files\/A11-1.png?v=1791969741","url":"https:\/\/www.elleinbeauty.co.uk\/products\/dr-pen-a11-microneedling-device","provider":"Elleinbeauty","version":"1.0","type":"link"}